Performance Degradation on Effects Service

Incident Report for APIs Status - Picsart Enterprise

Resolved

The incident has been successfully resolved.
Posted Jan 24, 2025 - 03:05 PST

Investigating

Dear Valued Customer,

We want to inform you that we are currently experiencing performance degradation issues with our Effects Service.
Our team of on-call responders is actively investigating the cause of the disruption, and we are working diligently to resolve the issue as quickly as possible.

We understand the importance of the Effects Service in your creative and operational processes, and we apologize for any inconvenience this may cause. Please rest assured that restoring full functionality is our top priority.

We will continue to provide updates on the progress of this issue and inform you as soon as the service is fully restored.

Thank you for your patience and understanding.
Posted Jan 24, 2025 - 02:09 PST
This incident affected: Picsart Programmable Image APIs (Effects).