AI Upscale & Enhancement Services Investigating

Incident Report for APIs Status - Picsart Enterprise

Resolved

The incident has been successfully resolved.

Posted Jul 17, 2025 - 06:28 PDT

Update

We are continuing to investigate this issue.

Posted Jul 17, 2025 - 06:09 PDT

Investigating

We are currently investigating an issue affecting several of our AI enhancement tools:

- Upscale
- Upscale Ultra
- Face Enhancement
- Ultra Enhance

Users may experience degraded performance, delayed processing, or failures when using these tools.

Our engineering team is actively working to identify the root cause and restore full functionality. We will share updates here as soon as more information becomes available.

Posted Jul 17, 2025 - 06:06 PDT

This incident affected: Picsart Programmable Image APIs (Upscale, Ultra Enhance, Face Enhancement, Upscale Ultra).