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Our team is currently working to restore normal performance levels.","created_at":"2026-09-16T01:35:17.797-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-16T01:35:17.797-07:00","display_at":"2026-09-16T01:35:17.797-07:00","deliver_notifications":true,"tweet_id":null,"id":"7tg3gq0fxcpx","incident_id":"nc72j65kzq96","custom_tweet":null,"affected_components":[{"code":"h1sqk3w6jjf5","name":"Picsart Genai APIs - Image2Video","old_status":"degraded_performance","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Image2Video","created_at":"2026-04-15T06:37:47.262-07:00","updated_at":"2026-09-16T02:10:51.029-07:00","position":15,"description":"The Image2Video service helps generate a video based on the text introduced as input by the user. 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Our team is currently working to restore normal performance levels.","created_at":"2026-05-14T12:09:03.702-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-14T12:09:03.702-07:00","display_at":"2026-05-14T12:09:03.702-07:00","deliver_notifications":true,"tweet_id":null,"id":"7y79svk0nr53","incident_id":"sftckwmbq3t5","custom_tweet":null,"affected_components":[{"code":"s0bhmdmh7j00","name":"Picsart Programmable Image APIs - Remove Background","old_status":"degraded_performance","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Remove Background","created_at":"2021-09-09T04:09:47.614-07:00","updated_at":"2026-07-22T12:47:10.538-07:00","position":6,"description":"Discover the magic of seamless background removal with our removebg service, powered by cutting-edge AI technology.\r\n\r\nhttps://api.picsart.io/tools/1.0/removebg","showcase":true,"start_date":"2021-09-08T00:00:00.000-07:00","id":"s0bhmdmh7j00","page_id":"3d1s09gj5yqq","group_id":"ys3bt7tlyyqg"}]},{"name":"Ongoing Incident — Instant Avatar","status":"resolved","created_at":"2026-05-13T05:36:35.438-07:00","updated_at":"2026-05-13T05:59:53.697-07:00","monitoring_at":null,"resolved_at":"2026-05-13T05:59:53.671-07:00","impact":"major","shortlink":"https://stspg.io/ctgmy9f78g84","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-05-13T05:36:35.426-07:00","reminder_intervals":null,"id":"2rvz4r3msdbc","page_id":"3d1s09gj5yqq","incident_updates":[{"status":"resolved","body":"The incident has been resolved.","created_at":"2026-05-13T05:59:53.671-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-13T05:59:53.671-07:00","display_at":"2026-05-13T05:59:53.671-07:00","deliver_notifications":true,"tweet_id":null,"id":"c5j4jf95zkw9","incident_id":"2rvz4r3msdbc","custom_tweet":null,"affected_components":[{"code":"6xv13nx8z3sc","name":"Picsart Genai Avatar APIs - Instant Avatar","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We’re currently experiencing degraded performance issues with our Instant Avatar service. Our team is currently working to restore normal performance levels.","created_at":"2026-05-13T05:36:35.529-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-05-13T05:36:35.529-07:00","display_at":"2026-05-13T05:36:35.529-07:00","deliver_notifications":true,"tweet_id":null,"id":"2n0kg6c55yfb","incident_id":"2rvz4r3msdbc","custom_tweet":null,"affected_components":[{"code":"6xv13nx8z3sc","name":"Picsart Genai Avatar APIs - Instant Avatar","old_status":"operational","new_status":"partial_outage"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Instant Avatar","created_at":"2024-05-24T04:15:34.028-07:00","updated_at":"2026-07-16T06:48:09.015-07:00","position":1,"description":"This is a simplified version of the avatar service which requires only one image and one request to generate the avatar. The process is asynchronous and will require an additional call to get the result. See below for more details.\r\n\r\nhttps://genai-avatars-api.picsart.io/v1/avatars/instant","showcase":true,"start_date":"2024-01-01T00:00:00.000-08:00","id":"6xv13nx8z3sc","page_id":"3d1s09gj5yqq","group_id":"l7f4yzdl0wbq"}]},{"name":"Performance Degradation on Picsart.io","status":"resolved","created_at":"2026-04-30T00:44:25.379-07:00","updated_at":"2026-04-30T01:24:24.910-07:00","monitoring_at":null,"resolved_at":"2026-04-30T01:24:24.866-07:00","impact":"none","shortlink":"https://stspg.io/7wtyccxzrk0t","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-04-30T00:44:25.373-07:00","reminder_intervals":null,"id":"b9dmwfr0lwkf","page_id":"3d1s09gj5yqq","incident_updates":[{"status":"resolved","body":"Dear Users,\n\nThe performance degradation issue on Picsart.io has been resolved. The service is now fully restored. We apologize for the inconvenience and appreciate your patience.\n\nThank you for your continued support.","created_at":"2026-04-30T01:24:24.866-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-30T01:24:24.866-07:00","display_at":"2026-04-30T01:24:24.866-07:00","deliver_notifications":true,"tweet_id":null,"id":"6lt57q1rwxb8","incident_id":"b9dmwfr0lwkf","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"Dear Valued Users,\n\nWe want to inform you that we are currently experiencing performance degradation issues on Picsart.io. Our dedicated team of engineers is actively investigating the cause of this disruption, and we are working diligently to restore the service to its full capacity as quickly as possible.\n\nWe understand the critical role Picsart.io plays in your creative endeavors, and we sincerely apologize for any inconvenience this may cause. Please rest assured that resolving this issue is our top priority.\n\nWe will continue to provide real-time updates on our progress and will notify you as soon as the service is fully restored.\n\nThank you for your patience and understanding.","created_at":"2026-04-30T00:44:25.441-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-30T00:44:25.441-07:00","display_at":"2026-04-30T00:44:25.441-07:00","deliver_notifications":true,"tweet_id":null,"id":"8dt7ycb6y345","incident_id":"b9dmwfr0lwkf","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Performance Degradation on Console Picsart.io","status":"resolved","created_at":"2026-04-22T05:45:45.338-07:00","updated_at":"2026-04-22T08:42:32.137-07:00","monitoring_at":null,"resolved_at":"2026-04-22T08:42:32.078-07:00","impact":"none","shortlink":"https://stspg.io/m0v06tbmyzyb","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-04-22T05:45:45.334-07:00","reminder_intervals":null,"id":"f2wwnpqslv96","page_id":"3d1s09gj5yqq","incident_updates":[{"status":"resolved","body":"Dear Users,\n\nThe performance degradation issue on Console Picsart.io has been resolved. The service is now fully restored. We apologize for the inconvenience and appreciate your patience.\n\nThank you for your continued support.","created_at":"2026-04-22T08:42:32.078-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-22T08:42:32.078-07:00","display_at":"2026-04-22T08:42:32.078-07:00","deliver_notifications":true,"tweet_id":null,"id":"qkg56rwjx1rs","incident_id":"f2wwnpqslv96","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"Dear Valued Users,\n\nWe want to inform you that we are currently experiencing performance degradation issues on Console Picsart.io. Our dedicated team of engineers is actively investigating the cause of this disruption, and we are working diligently to restore the service to its full capacity as quickly as possible.\n\nWe understand the critical role Picsart.io plays in your creative endeavors, and we sincerely apologize for any inconvenience this may cause. Please rest assured that resolving this issue is our top priority.\n\nWe will continue to provide real-time updates on our progress and will notify you as soon as the service is fully restored.\n\nThank you for your patience and understanding.","created_at":"2026-04-22T05:45:45.372-07:00","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-04-22T05:45:45.372-07:00","display_at":"2026-04-22T05:45:45.372-07:00","deliver_notifications":true,"tweet_id":null,"id":"s5w4zk0cq0mc","incident_id":"f2wwnpqslv96","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]}]
}